Shelley Windsor - Leading With Grit & Grace

Season 2: Episode 6: Leading with grit.

Episode Duration: 59 minutes

What if you led your hospitality business with transparency and values? From staffing to growth, Shelley Windsor of Windsor Hospitality Group has seen it all and led through it all. In this week’s podcast episode, we sit down with the trailblazing entrepreneur to explore:

• Her leadership approach to managing a large team.

• How she manages cash flow in a seasonal industry.

• How do her roots show up in her business.

Whether you’re in food service or any service-based business, this conversation is packed with lessons on resilience, people-first leadership, and long-term vision.

About Our Guest:

Shelley Windsor is the co-owner of Windsor Hospitality Inc., a Stratford-based management and consulting firm whose portfolio includes Mercer Kitchen & Beer Hall, The Prune Restaurant, Events@151, Foster’s Inn, and several Best Western properties, including the newly opened BW@Home in Walkerton. 

She oversees financial operations while actively staying involved in day-to-day operational performance, human resources, and the strategic use of technology to streamline processes, increase revenue, and operate efficiently. 

Guided by a philosophy of staying relevant, giving back to the community, fostering exceptional workplaces, and prioritizing customer experience, Shelley is committed to both operational excellence and meaningful community impact.

Find Shelley here: https://www.windsorhospitality.ca/